Frequently Asked Questions

• I have an idea for a sign for my business but I’m not sure how to get started. What’s my next step?

  Many clients come to us with just an idea. We learn about your business and sign goals, suggest placements, materials, and help with design. Just reach out or visit us—we make the process easy.

• Do you offer Free site surveys/visits?

  Yes, we often conduct site surveys to understand your space and signage needs better.

• Do you have a budget?

  Knowing your budget early helps us recommend the right solutions.

• Can you help with branding and rebranding signs?

  Absolutely. Whether it’s a new brand or an update, we align signage to your branding.

• Can you help with rebranding existing signs?

  Yes. We can refurbish or redesign your current signs to match your new identity.

• What type of signs does Signarama make?

  Everything from storefront and lobby signs to banners, ADA signs, vehicle graphics, and large-scale exterior signs.

• Can Signarama make custom signs?

  Yes. We specialize in fully customized signage solutions.

• Can you help with promotions and events?

  Yes. We create banners, pop-ups, and temporary signs for all kinds of events.

• Does Signarama make promotional items?

  Select locations offer branded promotional items. Ask us for availability.

• Is there a preferred material for indoor vs outdoor signs?

  Yes. We recommend materials based on environment and durability needs. Indoor signs may use acrylic, PVC, or vinyl. Outdoor signs require weather-resistant materials like aluminum or ACP.

• What materials do you typically use?

  We use aluminum, acrylic, PVC, vinyl, canvas, foam board, and more—based on the sign’s purpose.

• What colors are we capable of printing?

  We can print full color using the CMYK process and match brand colors closely.

• I don’t know what type of font I want. Please help me pick one.

  We’ll suggest fonts based on your brand style and signage purpose.

• What is a vector file and why do you need it?

  A vector file (like .ai or .eps) is scalable with no loss in quality. It ensures your design looks crisp and professional.

• Can we copy any image pulled off the internet?

  Not always. We respect copyright laws. We’ll help you source or create usable artwork.

• I saw custom signs on Etsy/Google, can you make something like that?

  Yes. Show us what you like, and we’ll create something unique and on-brand for you.

• After I commission an image, is it mine to keep?

  Yes, if you paid for custom artwork, you own the final files (unless stated otherwise).

• Why is it important to approve my proof?

  Approving your proof ensures the design, colors, layout, and content are exactly what you want. It prevents delays and extra costs.

• What websites can I use to make my own .pdf?

  Free tools like Canva, Adobe Express, or Google Slides work well.

• How long does it take to get a sign made?

  Banners and window graphics can be quick. Custom or complex signs take longer. We provide a timeline once we finalize the design.

• Do you offer installation services for the signs?

  Yes. We offer full-service installation for indoor and outdoor signs.

• What weather can you install in?

  Most signs can be installed in both cooler and warmer temps, depending on wind and rain.

• Can I pull my own permit?

  Yes, but we can also handle it for you if needed.

• Do we work on weekends or holidays?

  Install schedules vary by location. Ask us about availability.

• Do we install electric signs?

  Yes, including channel letters, cabinet signs, and LED-lit displays.

• Do we do any carpentry jobs?

  We can do basic mounting or framing; for major carpentry, we partner with contractors.

• Do we paint?

  Not typically, but we can refer a painter if needed for your project.

• I scheduled an install but can’t make the date. Can I reschedule?

  Of course. Just contact us ahead of time to reschedule.

• Can we mail a finished project? Expedite? What are shipping costs?

  Yes, shipping is available. Costs vary by size, speed, and location. Let us know if you need rush delivery.

• When is payment due?

  Typically, we ask for payment upon proof approval or prior to production. Terms may vary.

• Can I get a rush order?

  We do offer rush service depending on the project and material availability.

• Are there ways to maintain the longevity of my sign?

  Yes. Keep it clean, protect from weather, check lights, and inspect regularly.

• How long does a sign last?

  Indoor signs can last for many years. Outdoor signs vary depending on material and conditions, but we use high-quality materials for durability.

• Is there any type of warranty?

  Yes. We stand by our products and offer warranties on workmanship and materials. Ask us for details.

• What procedures should I take before installing a sign myself?

  Review surface conditions, measurements, and mounting hardware. Ask us for a DIY guide if needed.

• I came years ago for a product, do you still have access to it?

  If we created it, we likely have the files in our archive. Just ask!

• How do I contact the support team?

  Call, email, or stop by. Visit our website for specific location contact details.

• Is there a specific email for specific departments?

  Yes, we can direct you to the right person or team. Just let us know what you need.

• Can I request assistance in a language other than English?

  Let us know your preferred language and we’ll do our best to accommodate.

• Do we offer discounts or promotions?

  Yes. Ask us about current specials or our Friends and Family discount.

• Do all Signaramas have my info/image?

  Not automatically. Each location is independently owned. Let us know where your order was placed and we’ll help retrieve it if possible.